📅 Effective: January 2025
📍 Ahmedabad, Gujarat
When you use our services or contact us, we may collect the following types of information:
- Personal Information: Your name, phone number, email address, and pickup/drop location.
- Booking Details: Trip date, time, vehicle preference, and payment information.
- Device Information: Browser type, IP address, and device used to access our website.
- Communication Data: Messages or queries sent via WhatsApp, phone, or email.
Note: We only collect information that is necessary to provide and improve our services. We do not collect sensitive personal data such as financial account numbers or government ID unless specifically required.
The information we collect is used solely to deliver and improve our services. Specifically, we use your data to:
- Confirm and manage your car rental or cab bookings.
- Contact you regarding your booking status, updates, or changes.
- Process payments and issue receipts.
- Send important service-related notifications via SMS or WhatsApp.
- Improve our website, services, and customer experience.
- Respond to your inquiries and provide customer support.
We will never use your personal information for unsolicited marketing without your consent.
Surya Deep Car Rent does not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
- Drivers: Your name and contact number may be shared with the assigned driver for trip coordination.
- Legal Requirements: If required by law, court order, or government authority.
- Safety: To protect the rights, property, or safety of our staff, customers, or the public.
We ensure any party receiving your data maintains appropriate confidentiality and uses it only for the stated purpose.
We take the security of your personal information seriously and implement appropriate measures to protect it.
- Your data is stored on secured servers with restricted access.
- We use encryption and secure protocols where applicable.
- Booking records are retained for a period necessary to fulfill legal and business obligations.
- After the retention period, data is securely deleted or anonymized.
Important: While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Our website may use cookies and similar tracking technologies to enhance your browsing experience.
- Cookies help us remember your preferences and improve site performance.
- We may use analytics tools to understand how visitors interact with our website.
- No personally identifiable information is collected through cookies without your knowledge.
- You can disable cookies through your browser settings at any time.
Disabling cookies may affect certain features or functionality of our website.
You have the following rights regarding your personal information held by us:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal obligations).
- Objection: Object to the use of your data for specific purposes.
- Withdrawal: Withdraw consent for data processing at any time.
To exercise any of these rights, please contact us using the details at the bottom of this page.
Our website may contain links to third-party websites such as Google Maps, WhatsApp, or payment gateways.
- We are not responsible for the privacy practices of third-party websites.
- Clicking on external links is at your own risk.
- We encourage you to review the privacy policies of any third-party services you use.
Surya Deep Car Rent has no control over and assumes no responsibility for the content or privacy practices of any third-party sites.